What is E-business and what are Its Benefits

e business

What is E-business and what are Its Benefits


E-Business or Electronic Business is the administration of conducting business via Internet. Electronic business (e-business) refers to the use of the Web, Internet, intranets, extranets or some combination thereof to conduct business.

This Would Include Buying and Selling of Goods and Services, along with providing technical or customer support through the internet.

All the sites which are selling goods through online mode come under category of e-business.

For Example: Flipkart, EBay and Amazon Etc.

The main Advantage in E-Business is people get product and service information online and orders the required products online through cash on delivery or Pre payment.

Advantages for sellers in E-Business are

No Need to open Showroom in Different Cities.

Better market place for all Items.

Low Operating Cost.

Advantages for Buyer in E-Business are

You can Choose Products from your Home.

Get Delivery of Products at your Door Step.

Easy Convenience and Hassel free of Buying Goods.

So this Way Both Buyer and Sellers get Advantage of Internet Platform.

E-Business is nothing but an Online Business which can be accomplished by means of the internet. As more people are using Smartphone’s, Tablets, Laptops to buy different products and services, it is seen that there is an increase of E-Commerce websites on the web.

So E-Business is a Business which conducts its processes through internet, intranets, extranets or some Combinations. E-business is similar to E-Commerce, but it goes beyond the simple buying and selling of products and services Online. Electronic Order Processing, Supply Chain Management, collaborating with business partners, sharing information, running automated employee Services, Recruiting and Customer Relationship Management are the integral processes of E-business.

E-business engage in Customer relationship management to strive to provide customer value superior to their competition.

E-Business is best when you take standard business process like customer management, marketing, sales and inventory management by software or Online.

An easy example of e-business is the use of email marketing to reach new potential clients and the use of CRM Softwares like HubspotCRM, ZohoCRM, Freshsales, MicrosoftDynamicsCRM, SalesForce, AgileCRM, PipeDrive to manage existing customers or the use of chat tools like freshchat and intercom or any chat software.

Internet Marketing in E-Business

Internet Marketing is the component of Electronic Business that deals with the planning of a product, Pricing, Promotion and Distribution of products and services.

Internet Marketing provides businesses with an inexpensive way of connecting with customers globally through interactive websites, Online Surveys, Email Newsletters, forums, blogs and Groups.

To Succeed Online a business needs proper marketing plan with an effectively designed website with advertisements.

Online advertising may be through banners, pop-ups, Search engine optimization, social media marketing etc.

E-business is similar to e-commerce, but it goes beyond the simple buying and selling of products and services online. E-business includes a much wider range of businesses processes, such as supply chain management, electronic order processing and customer relationship management. E-business processes, therefore, can help companies to operate more effectively and efficiently.

Electronic retailing (e-tailing) is a buzzword for any business-to-consumer (B2C) transactions that take place over the Internet. Simply put, e-tailing is the sale of goods online. Companies like Amazon and Dell created the online retail industry by putting the entire customer experience – from browsing products to placing orders to paying for purchases – on the Internet. The success of these and other companies encouraged more traditional retailers to create an online presence to augment their brick-and-mortar outlets.

 

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